The Death Guide is not an emergency or crisis service.

Urgent help information

Companionship and vigil support

A steady presence for particular hours that feel difficult to carry alone.

When someone is dying, families may need more than information. They may need a calm, experienced person in the room for an agreed period—someone who can sit quietly, listen, help the space feel manageable and support the people providing care.

This is planned, paid support for a defined need and time. It is not continuous attendance, nursing care or a promise that Damien can be present at the exact moment of death.

Presence by arrangement

Sometimes the useful thing is simply not being alone with it.

Companionship and vigil support is calm, non-clinical presence during part of a person's dying. It can be for the dying person, for the family and carers around them, or for both.

The need may be quiet company when relatives cannot be present, an experienced person during a difficult evening, support while a family prepares to say goodbye, or relief for someone who has been carrying too much for too long.

Damien's role is agreed beforehand. He may sit with the person, listen, help organise the room and visitors, support communication or take care of specific practical and emotional tasks. The aim is not to take over the experience, but to make a particular period feel steadier and more manageable.

This is a flexible paid service, not an open-ended promise. The purpose, location, length of attendance, availability, travel and total fee are discussed before a booking is confirmed.

What support may involve

A practical role shaped around the people and the moment.

Every home, hospital room, family and dying person is different. An agreed period of support may bring together several of the following.

Quiet companionship

Sitting calmly with the person, listening when they want to talk and allowing silence when they do not.

Time for carers to pause

Giving a family member an agreed opportunity to rest, eat, shower, make calls, collect children or briefly step outside.

A settled environment

Helping think through visitors, music, lighting, readings, personal rituals and what may help the space feel calmer.

Preparing for conversations

Helping families collect questions for doctors, nurses or the palliative-care team and keep track of what still needs to be clarified.

Goodbyes and meaningful moments

Supporting people who want to share words, stories, music, cultural or spiritual practices without requiring the moment to be perfect.

A sustainable vigil plan

Helping family, friends and community members create a realistic roster so responsibility does not fall indefinitely on one person.

For family and carers

Support for the people carrying the care.

Long hours of alertness, uncertainty and responsibility can leave carers exhausted. Some people feel unable to leave the room, even briefly. Others are trying to care for children, communicate with relatives and respond to professional services at the same time.

Damien can help identify what needs attention now, what can wait, who else may be able to help and how an agreed period of support could give the main carer some breathing space.

More support for family and carers

For the person who is dying

Company without pressure to perform.

Some people want conversation, stories, music or help communicating with family. Others want ordinary company, quietness or simply the reassurance that somebody is nearby.

Support follows the person's wishes, comfort, capacity and care plan. There is no expectation that they talk about death, create a final message or turn the time into a significant event.

How booking works

A defined period, a clear role and an agreed fee.

A brief initial call or email is free. It helps establish what is happening and whether Damien may realistically be able to provide useful support.

Agree what is needed

The conversation considers the person and setting, who will be present, what kind of support is wanted, the proposed time and location, and any clinical or service arrangements already in place.

Confirm availability and scope

Attendance is subject to Damien's existing work, personal availability and realistic travel capacity. The agreed start and finish time, role and any limits are confirmed before the booking.

Know the cost beforehand

The total fee, including any agreed travel, is explained before anything is booked. There is no assumption that the support is free, inexpensive or able to continue indefinitely.

Timing around dying is uncertain. A booking can provide support during an agreed period, but it cannot guarantee that Damien will be present at the moment of death or available at short notice.

Discuss a particular situation

Alongside clinical care

Companionship complements care. It does not replace it.

Damien can work respectfully alongside family, friends, carers, nurses, doctors, residential-care staff and palliative-care services. His role attends to emotional, relational and practical needs rather than clinical care.

  • No nursing or personal care.
  • No administering medication or changing doses.
  • No monitoring, assessing or treating symptoms.
  • No medical advice or decisions on behalf of the treating team.
  • No emergency response or substitute for an appropriate carer.
  • No continuous day-and-night attendance over an indefinite period.

Questions about pain, breathing, medication, symptoms or physical care should be directed to the person's doctor, nurse or palliative-care team. Sudden or urgent concerns require the appropriate clinical or emergency service.

Read about support during dying and death

Central West and greater NSW

In-person support depends on place, timing and travel.

Damien is based in the Central West and regularly travels across Mudgee, Rylstone, Kandos, Gulgong, Bathurst, Orange, Dubbo, Lithgow, Coolah, Dunedoo and surrounding communities.

Travel across western NSW, Greater Sydney and elsewhere in NSW may be possible when time and circumstances allow. Telephone or video support may also help families plan, communicate and prepare even when in-person attendance is not practical.

Ask about your location and timing

If urgent help is needed

The Death Guide is not an emergency or 24-hour crisis service.

If life is in danger, someone may act on thoughts of suicide or urgent medical assistance is needed, call Triple Zero (000).

Begin with the situation

Ask whether companionship or vigil support may be possible.

Include the general location, who needs support, the period you are considering and what would make that time more manageable. Damien can then discuss availability, scope and likely cost.

Telephone enquiries: 10am–3pm Monday–Friday. Email enquiries may be sent at any time.